Pakistan Post has halted parcel bookings to the United States for the next month, a move that has resulted in significant financial losses for the country.
The suspension, which affects e-commerce shipments, has led to the cancellation of numerous orders and disrupted the trade of Pakistani products in the US.
The Pakistan Post has attributed the suspension to issues with parcel packing and the non-payment of compensation to American shipping companies. According to sources, the decision to halt bookings stems from a series of deficiencies identified in the parcel handling process.
An inquiry report by the Directorate General of Pakistan Post highlighted several problems, including missing Electronic Advanced Data (EAD), incorrect classification of letter mail, and the improper generation of ITMATT messages.
The report also noted that small-sized registered letters were being sent without generating proper ITMATT messages or with faulty information, leading to their rejection by the United States Postal Service (USPS).
Furthermore, the report pointed out that booking staff had filled in incorrect information in mandatory fields, exacerbating the issue. These flaws have contributed to the suspension of mail services to the US, resulting in considerable financial repercussions for small businesses and e-commerce sellers who rely on the service.